The Travel Foundation
The Travel Foundation is the leading authority on developing and promoting sustainable tourism, helping the UK travel industry understand and manage its impacts on popular holiday destinations.
The Reassurance Network reviewed the Travel Foundation's performance in 2004 against its stated aims and objectives, including the extent to which it had contributed to its overall mission as a charity. We presented a detailed set of recommendations to the board of trustees who asked us to carry out a second, more detailed review in 2007.
In 2011, we designed and delivered an independent stakeholder engagement review, surveying the Travel Foundation's various stakeholders to establish the influence and success of the organisation and its programmes, and to receive feedback on where it should focus its strategy and resources going forward.
Related Links:
The Travel Foundation
Our experience was of a highly professional, thorough and pragmatic analysis, conducted in a very personable style, and delivering considered and useful recommendations - the great majority of which we have been able to put into immediate practice. The process has provided both reassurance to our stakeholders and helpful guidance to our board."
Development of Stakeholder Management Systems
Managing relationships with stakeholders is essential, and having the correct systems in place to ensure that this is achieved, is equally as important.
Chief Executive, The Travel Foundation
"As a new organisation, independent review by The Reassurance Network following our second and fourth years of operation has provided the organisation and its key stakeholders with the confidence that we are developing along the right lines as well as helpful guidance on areas for strategic and operational improvement - the majority of which we have implemented."
