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FSA Ethical Framework for Financial Services

FSA Ethical Framework for Financial Services

In 2002, the Financial Services Authority (FSA) outlined their 'core values' with regards to ethics in the financial services sector. These core values were also said to be at the heart of the Financial Services and Markets Act. They can be broken down as follows:

  1. Open, honest, responsive and accountable
  2. Relating to colleagues and customers fairly and with respect
  3. Committed to acting competently, responsibly and reliably

These are by no means enforceable by law, but are instead meant to be guiding thoughts for businesses in the financial services sector. As they are already represented in the Financial Services and Markets Act financial service providers should already have these values incorporated into what they do. Re-visiting these values may allow financial institutions to better ingrain good practice into a business.

 

Client: Barclays

Client: Barclays

The Reassurance Network helped Barclays with its business ethics, working with them to develop a Code of Conduct and policy on Human Rights.

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